Kaczmarek Insurance Services Agency, Inc.

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Our Team

WE “KEEP IT SIMPLE” FOR OUR CUSTOMERS

Our experience, attention to detail and personal service helps clarify product decisions and streamlines claims resolution.

We proudly take an active role on the state and federal levels concerning matters of health care legislation as members of the National Association of Health Underwriters. We not only stay current on legislative issues, but also have successfully affected laws in Ohio that help employers and individuals with their healthcare options.

Our Offices

Business Hours:

Monday through Friday, 9:00am – 5:00pm.
Other times available by appointment.

T. Darlene Kaczmarek

Partner, CSA, President

Darlene leads the Medicare and Long-Term Care division of Kaczmarek Insurance Services Agency, Inc. specializing in the sale and service of Medicare Supplement, Medicare Advantage (MA), Prescription Drug Plans (PDP) and Long-Term Care. She has been . . .Read More

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Deborah “Debbie” Boop

Partner, GBA, CIIP, Vice President

Debbie guides clients through the healthcare maze of options including individual, employer-based, and Medicare plans. She joined Kaczmarek Insurance Services in 2015 and became a partner in 2018. With more than thirty years of experience in . . .Read More

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Michael Young

Michael Young joined Kaczmarek Insurance in 2021 as our agent specializing in individual dental, vision, and life insurance products. He also assists our clients in navigating the current Medicare landscape.
His insurance experience started with a . . .Read More

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August Koch

August joined Kaczmarek Insurance Services in 2020. His main focus is administering and servicing employer-based health plans for our group clients including helping members with service and claim issues.
August was born and raised in Ravenna and . . .Read More

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Donald Drouhard

Client Service Manager

Don joined Kaczmarek Insurance Services in 2025. His focus is to assist clients with their coverage needs on new and existing policies.
Don was born and raised in Ravenna. In his spare time, Don enjoys fishing, hunting and many outdoor . . .Read More

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Alexis Miller

Office Administrator

Alexis Miller joined Kaczmarek Insurance Services in 2024. She is focused on accounts receivable and assisting the team where ever needed. She is particularly great with customer service using her positive, outgoing personality.
She approaches all . . .Read More

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We Want to Help

Navigating the current state of the insurance business has become a complicated journey. It’s not fun. It’s not easy. It’s not something you should do alone.